Shipping and Payment
Using the delivery by Nova Poshta, you can receive your products even in the most remote places of Ukraine.
Using this method allows you to deliver your products to home.
By using the shipping methods (Nova Poshta , Mist Express ) upon receipt be sure that you checked all the products you ordered.
In case of any damage or incomplete order you should refuse that order or paying for it, also you can make a claim. If this case happens, you must contact us on: +380978838885, +380677350988
Due upon receipt.
This transaction can be done in any branch of any bank you prefer or from your company’s bank account, by using this method the delivery takes place once we receive the funds transfer in our account.
VISA & MASTERCARD
You can pay online using any bank cards “Visa or Mastercard”. The delivery will take place only after confirming the payment
Exchange and return of goods
You can return or exchange an item that does not suit you within 14 days from the date of purchase. This right is guaranteed to you by the Consumer Protection Act.
Conditions for the exchange or return of goods in this case: According to Article 9 of the Law "On Protection of Consumer Rights", goods of good quality (without defects) can be exchanged or returned to the store within 14 days, excluding the day of purchase, if the following conditions are met:
product that was not used and has no traces of use:
scratches, chips, abrasions, traces of opening, there are no traces of liquid getting into the product or packaging, documentation;
the presentation is preserved - i.e. all labels, stickers and other accessories of the goods remained unchanged, the goods are fully completed, packed;
all documents for the goods are present (instructions, warranty card, receipt or sales receipt confirming the purchase), all labels, factory markings and packaging are preserved.